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作者：纯邓卓丁来源：原创时间：2026-05-24 阅读：24459 次

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Salesforce与ServiceNow罕见联手：拟各投7.5亿美元押注Genesys_蜘蛛资讯网

美以袭击已致伊230多名未成年人死亡

企业软件市场以“并购整合”为主旋律，例如Salesforce收购Slack、ServiceNow收购Hitu Works，巨头间直接合作极为少见。外媒认为，若交易顺利完成，Genesys将获得充足资金加速AI研发，其计划在2025年推出“多模态客服代理”，可同时处理语音、文本与视频交互。而Sales

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